Name: Focus Izalco Max 8.9 Carbon Road Bike Rental
Brand: Focus
SKU: FIZMAX89
Availability: InStock

Question 1

What types of bikes do you provide?

Accepted Answer

We specialise in high-end carbon road bikes only. Our fleet includes the Focus Izalco Max 8.9 and the BMC Teammachine SLR Five, both fitted with compact gearing (50/34T with 11–34 cassette) and 28 mm tyres.

Question 2

How do I choose the right bike size?

Accepted Answer

We match you to the correct frame using your height and inseam. Focus sizes range from 50–61 cm, BMC from 47–58 cm. Each comes with factory crank and stem lengths.

Question 3

Can I use my own pedals or saddle?

Accepted Answer

Yes. Simply bring them along and we will fit them at delivery free of charge. All bikes include a GPS mount and Murcia Bike Hire branded bidon.

Question 4

Is a helmet included?

Accepted Answer

Helmet use is mandatory in Spain. You can bring your own, or we can supply one for €10 per week if requested when booking.

Question 5

What is the security deposit?

Accepted Answer

A €250 deposit per bike is required. This is processed as a payment at the start of the hire and refunded in full on safe and timely return. Customers are responsible for theft, loss, or damage beyond normal wear.

Question 6

Can I ride the bikes in races or triathlons?

Accepted Answer

No. Use of Murcia Bike Hire bikes in organised races, triathlons, or time trials is strictly prohibited.

Question 7

What happens if I return the bike late?

Accepted Answer

If you are more than 1 hour late, a €25 fee applies. Beyond 24 hours, additional charges apply, including staff time and compensation for unavailability.

Question 8

Do you deliver and collect bikes?

Accepted Answer

Yes, we deliver and collect across Murcia and Alicante provinces. Costs vary depending on postcode. Delivery and collection times are confirmed once your booking is scheduled.

Question 9

Do you offer cycling holidays as well as rentals?

Accepted Answer

Yes. We offer award-winning holiday packages including accommodation, transfers, carbon bike hire, GPX routes and support. Packages are based on two people sharing 3★–4★ hotels.

Question 10

What is your cancellation policy?

Accepted Answer

60–22 days before hire → 50% of hire value. 22–15 days before hire → 75%. 14–0 days before hire → 100%. Booking changes within 21 days incur a €20 administration fee.

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